Welcome to Stainless Steals. By accessing or using https://stainlesssteals.com (the “Website”), you agree to be bound by these Terms & Conditions (“Terms”), our Privacy Policy, Cookie Policy, and any additional guidelines or rules that may be published on the Website. These Terms apply to all visitors, users, customers, and anyone accessing the Website. If you do not agree with these Terms, you must not use the Website. Stainless Steals reserves the right to update or modify these Terms at any time without prior notice, and your continued use of the Website constitutes acceptance of the revised Terms. Please review this page regularly to stay informed about your rights and obligations.
1. Use of the Website
Stainless Steals provides an online platform for purchasing commercial kitchen equipment and related products. Users agree to use the Website only for lawful purposes and in compliance with applicable laws and regulations. You agree not to engage in any activity that could damage, disable, or interfere with the Website, its servers, or networks connected to the Website. Unauthorized use, including attempting to gain access to restricted areas, introducing viruses, or using automated tools to collect data, is strictly prohibited. Users are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under their accounts. Stainless Steals reserves the right to suspend or terminate access for any violations.
2. Product Information and Pricing
We strive to provide accurate product information, descriptions, specifications, and pricing. However, errors, inaccuracies, or omissions may occur. Stainless Steals reserves the right to correct any mistakes, update information, or change prices at any time without prior notice. Product images are for illustrative purposes and may not exactly match the actual product. Availability of products is subject to stock levels, and we do not guarantee continuous availability. Orders placed are subject to acceptance, and we reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing, or suspicion of fraudulent activity. Customers will be notified promptly in such cases.
3. Orders and Payments
When placing an order on Stainless Steals, you agree to provide accurate, current, and complete information. Payment for orders must be made using approved methods listed on the Website. All payments are processed securely through third-party payment processors, and Stainless Steals does not store credit card details on its servers. Orders are considered accepted only when payment is successfully processed and confirmed. By completing a purchase, you authorize Stainless Steals to charge your chosen payment method for the total order amount, including applicable taxes, shipping, and handling fees. All sales are subject to the laws of the United States and the state of Texas, where the business is headquartered.
4. Shipping and Delivery
Stainless Steals aims to process and ship orders promptly. Shipping times are estimated and may vary depending on location, carrier, and availability of products. Customers are responsible for providing accurate shipping addresses. Stainless Steals is not liable for delays caused by carriers, customs, or unforeseen circumstances beyond our control. Risk of loss or damage to products passes to the customer upon delivery. Tracking information will be provided whenever possible, and we encourage customers to inspect packages upon arrival. Any issues regarding damaged or missing products should be reported immediately to our customer support team for resolution.
5. Returns, Refunds, and Cancellations
All sales are final unless otherwise stated in our Return Policy. Customers may request returns, refunds, or exchanges for defective, damaged, or incorrect products within a specified period after delivery. Refunds will be processed using the original payment method, and shipping fees may apply in certain cases. Stainless Steals reserves the right to refuse returns that do not meet the return policy criteria. Cancellations of orders are only accepted before the order has been shipped. Customers are encouraged to review the Returns & Refunds page or contact our support team for detailed instructions on initiating returns or cancellations.
6. Intellectual Property
All content on Stainless Steals, including text, graphics, logos, images, product descriptions, and website design, is owned or licensed by Stainless Steals and protected under applicable intellectual property laws. Users are prohibited from reproducing, distributing, modifying, or using any content without prior written permission. Unauthorized use may result in legal action. Trademarks, service marks, and logos displayed on the Website are the property of Stainless Steals or third-party owners. Users agree not to use any trademarks in a way that could cause confusion or suggest association with Stainless Steals without explicit authorization.
7. Limitation of Liability
To the maximum extent permitted by law, Stainless Steals, its affiliates, employees, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or purchase of products, including but not limited to lost profits, data loss, or personal injury. The Website and its content are provided “as is” without warranties of any kind, either express or implied. Stainless Steals does not guarantee uninterrupted access, error-free operation, or the accuracy of information on the Website. Users accept all risks associated with accessing the Website and purchasing products.
8. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes arising from or related to the Website or these Terms shall be resolved in the courts located within Travis County, Texas, and users hereby consent to the exclusive jurisdiction of such courts. By using the Website, users agree to comply with all applicable federal, state, and local laws and regulations. Stainless Steals makes no representation that the Website is appropriate or available for use in any jurisdiction outside the United States.
9. Amendments
Stainless Steals reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. Changes become effective immediately upon posting on the Website. Users are encouraged to review this page periodically to stay informed about any updates. Continued use of the Website after modifications indicates acceptance of the revised Terms. Users who do not agree with the updated Terms should cease using the Website immediately.
10. Contact Information
For questions, clarifications, or concerns regarding these Terms & Conditions, please contact us using the following details. Our team is committed to providing prompt and clear support for all inquiries related to website usage, orders, and policies.